Frequently Asked Questions for Expecting Parents

We are excited to meet you and your new baby. These are some of the most frequently asked questions when parents are considering our practice. Please let our staff know if you have a question or concern not addressed here.

What insurance do you accept?

What hospitals are you affiliated with?
We have staff privileges at both Northside Hospital Atlanta and Children's Healthcare of Atlanta. We currently entrust the care of our newborns, and hospitalized patients, to the staff hospitalist doctors and focus our care in our four office locations.

When do we come to the office for our baby's first appointment?
Most newborns need to see us 2 days after being discharged from the nursery, but the hospital staff will let you know as well. Please call as soon as you are discharged from the hospital, but we always save room in our schedule for these special visits. The first visit is very important to be sure your baby is feeding well, to check weight, and to assess for yellow jaundice. The basic child wellness schedule, or well child check schedule, is as follows:

What is your practice's style or philosophy?
We are a 14 provider (10 board certified pediatricians and 4 board certified nurse practitioners), general pediatric medical home with 3 office locations. We are a very cohesive group, but each have our own unique style and interests that might best suit your family – please explore our provider bios here. We see ages newborn until 22 and love every stage of this developmental process. We strive to take care of your child's entire health – physical, developmental and social/emotional. PAMPA follows the guidelines of the American Academy of Pediatrics and Bright Futures. We pride ourselves on providing evidence based medical care in a caring and nurturing environment.

Can I always see the same provider?
We strongly encourage families to form a relationship with one, or two, of our physicians or nurse practitioners. This relationship, in addition to the one you form with our wonderful staff, forms the foundation of a good medical home – a place that knows your child's health history, your family's personality and preferences, and strives to include these to provide comprehensive care. For appointments you schedule a week or more in advance, like your well child visits, you can almost always see your main provider. For more urgent visits, such as the same day or next day, you may need to see someone who is available at that time.

What is your vaccine policy?
The providers and staff know how important vaccines are for your own child's health and for a healthy community. We are always available to answer questions and concerns about this most important tool to protect your child's health. Please see our practice's vaccine policy and the vaccine schedule. If you plan to research vaccines, we encourage you to utilize scientifically sound and trusted sources such as these:

What if I have a question about my baby or worry if I need to get my baby seen?
Our staff take phone messages all day that a nurse, physician or nurse practitioner will return before the end of office hours. Often you will first hear from one of our medical assistants or nurses. Our staff will let you know if your primary provider is unavailable on that day and can redirect the call to someone else if urgent.

What about if my baby is sick and the office is closed?
Our practice has an answering service you may reach whenever the office is closed. We ask that this is the first call you make – we can often answer questions that can prevent an urgent care or emergency room visit. If you ever think your child is in a true emergency situation, immediately dial 911.

Do you prescribe antibiotics by the phone?
Antibiotics are one of the greatest medical breakthroughs in history, and are an important tool we use to treat your child. Because we want to make the correct diagnosis, and not prescribe antibiotics unnecessarily, we do require an office visit before prescribing antibiotics.

Do your practitioners use homeopathic or alternative medical therapies?
Our providers are not specifically trained in these type of therapies, but do have a general knowledge of them and can help guide you if alternative therapies are appropriate and safe.

© 2020 Pediatrics and Adolescent Medicine.
PAMPA is a pediatric medical practice in north Atlanta, Georgia consisting of ten pediatricians, four nurses,
and three locations in Roswell, Woodstock,and Marietta. area.
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The content on our web site (and the links to external sites) are provided for informational purposes only. The content is not intended to replace the advice of a professional healthcare physician, and should not be taken as medical advice. Additionally, this content should not be used to diagnose or treat a health problem or disease. The content is in no way meant to be a substitute for professional medical care. If you have any questions about any of the content on our web site (or another), please contact our practice to discuss.