PAMPA Pediatrics | Pediatricians in North Atlanta logo for print

Marietta / East Cobb
2155 Post Oak Tritt Rd
Suite 100
Marietta, GA 30062
Phone: 770-973-4700

Roswell / Alpharetta
11755 Pointe Pl
Suite C
Roswell, GA 30076
Phone: 770-740-0601

Woodstock / Towne Lake
100 Stone Forest Dr
Suite 300
Woodstock, GA 30189
Phone: 770-517-6804

Marietta/East Cobb 770-973-4700

Roswell/Alpharetta 770-740-0601

Woodstock/Towne Lake 770-517-6804

PAMPA November Updates

PAMPA Pediatrics is experiencing an unprecedented volume of incoming phone calls and sick patients

PAMPA is experiencing an unprecedented volume of incoming phone calls and sick patients. Influenza, RSV, COVID-19, Adenovirus, and Strep throat are all circulating in our community. For example, last Monday, our PAMPA offices received 991 phone calls before noon!

Despite our continued staffing shortages, our staff is working tirelessly to try to assist everyone who calls and to accommodate patients needing an appointment. We ask that you grant our staff both patience and kindness. We also wanted to share some helpful tips:

  1. Register for our portal on our website! This will allow you to request a non-urgent prescription refill or form or to ask a non-urgent clinical question at your convenience. Patient Portal - PAMPA Pediatrics | Pediatricians in North Atlanta
  2. Avoid calling for non-urgent needs or requests on Mondays. Monday will always be the busiest day of the week in any medical office.
  3. Ask your provider and pharmacy if a 90-day supply of chronic medications may be appropriate and covered by your insurance. This makes it more convenient for you and requires less phone calls to the office.
  4. For prescription refills, we ask that you always contact your pharmacy first as many of our prescriptions already have refills authorized.
  5. Please be aware that all calls received after 3pm may not be returned until the next business day.
  6. All sick appointments require an appointment, including Saturdays. We turn on our phones at 7:45 each day to take your calls.
  7. Utilize our website to learn about many common conditions. Our guidelines outline when it is safe to watch your child at home and when an office visit may be necessary. Parent Education - PAMPA Pediatrics | Pediatricians in North Atlanta